We process orders quickly, but if you need to update your shipping address, please contact us as soon as possible at support@puppycomfy.com. We'll do our best to make the change before your order is dispatched.

Yes, we ship to all regions nationwide. Shipping costs and estimated delivery times will be calculated at checkout based on your location.

Standard shipping typically takes 7–10 business days. Expedited options may be available at checkout depending on your location. You'll receive a tracking link once your order has been shipped.

You can reach our customer support team via the contact form on this page, or email us at support@puppycomfy.com. We aim to respond within 24 business hours.

Once your order has been shipped, you'll receive a confirmation email with a tracking number. You can use this to track your package directly on our website or the carrier's tracking page.

We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and Shop Pay. All transactions are processed securely at checkout.

Once your order is placed, you'll receive a confirmation email with your order details and a unique order number. If you don't see it within a few minutes, please check your spam folder or contact us.